My Digitial Build Approach
Roadmap and Vision
Understanding how and where technology can be used by both the organisation and consumers is an important step for businesses taking on a large digital transformation project. It is also critical for the organisation to understand where they are now and where they want to be in the future. The roadmap stage involves looking across the business at current technology, how the target audience uses technology to interact with the organisation, staff skills, and assets to find areas of opportunity then working with management to define the ideal future state.
DELIVERABLES: A draft current and future state technology roadmap
A draft technology use case map
Many organisations struggle to implement digital strategies because the wider organisation simply isn't onboard with the vision. This can be avoided by including key staff in the digital discovery and roadmap development process. I do this through a range of workshop, 1 on 1 interviews and cloud-based collaboration platforms. The end result is an organisation which unites in a common vision and commitment to the digital future.
In this internal engagement stage I also work with technology and business strategy teams to build elements from the module list and future state map into feature sets. These are then ordered into delivery priorities according to the business' needs.
A research report with feedback from all stakeholders
The final technology roadmap with feature prioritisation
The final technology use case map
Scoping and Systems Architecture
The scoping and systems architecture phase applies the modules brought forward in the roadmap and applies specific technology solutions to them. Solutions could involve a combination of integrating with existing platforms, retrofitting existing platforms, engaging third party platform providers, or detailing new platform builds. The scoping phase not only applies technology to feature sets but also considers how to apply a series of interconnected technologies to build a robust and future-proof platform. This develops a solution tailored to the business while considering the availability of internal digital resources and skill levels of staff within the business.
DELIVERABLES: Technical scoping document
Wireframes showing functional requirements
Design and Development
Each module is taken through a design and fast prototyping process which sees working demos come to life for review and refinement. The development process continues in an Agile iterative framework, building ever more refined versions until the module is ready for release.
DELIVERABLES: Each cycle (or Sprint) sees completed modules ready for launch
Once an agreed Minimum Viable Product (a platform which is complete enough for release to the public) is completed, the final testing of the platform as a whole is completed in preparation for launch. Hosting services are prepared and in the small hours of the morning the switch is flicked to send the platform live to the World.
DELIVERABLES: Public facing systems (CRM, website, mobile App, etc)
Further Iterations and Features
Once a version is live as a Minimum Viable Product it is then time to look at the next set of features to scope, design and build. This process continues as a series of constant improvements to the product, seeing updates and new features regularly added to the live platform.